Last Friday, Lisa* mentioned she might need to reschedule our next class because of something at her daughters’ school. She said she’d let me know. I didn’t hear anything over the weekend and prepared materials for our Monday session.
On Monday morning my telephone rang at 6:20am. Roused from a sound sleep, I leaped out of bed and ran towards my ringing, vibrating phone. My experience with unexpected early calls is not good. The last time I got a call that early I was told my father was code blue.
A bright and cheery voice greeted me with “Good morning, Jennifer. I need to be at my girls’ school today. Can we meet on Wednesday instead?”
“Lisa, I would have to rearrange my whole schedule.”
“Should I call you back later?”
I was a bit taken aback. “No.” I said, “I’m not going to rearrange my schedule. If you can’t meet today, let’s skip this week and meet next Monday.”
“Oh…you don’t want to meet this week?”
“Yes, I do want to meet this week, Lisa. I wanted to meet today. If you can’t meet today, we need to skip this week.”
“What day do you want to meet next week?”
“Our regularly scheduled day is Monday. Let’s meet then.”
Now perhaps this seems a bit harsh. Let me give you more information and you’ll understand why I did this. Two weeks ago, she gave me a week’s notice that she was taking her daughters to the doctor to get their shots and couldn’t meet the following Monday. My calendar was free, the school found us a new room and it all worked out. Last week, Lisa called over the weekend to tell me she had something at her daughters’ school on Monday and asked to reschedule. Again, it worked out for me and the school.
I understand the first schedule conflict could have been a fluke. The second time, however, established a pattern, with shorter notice.
This last time I had to draw a line in the sand. Lisa was testing boundaries. We’ll be having a discussion next Monday about the importance of keeping appointments.
* Name changed to protect the student’s identity.